Terms of Service

Effective August 23, 2026. These terms govern your use of CTX. By creating an account, you agree to them.

The service

CTX captures meetings you connect, extracts structured context backed by verbatim quotes from the transcript, and delivers that context into the tools you connect it to (currently Jira, and AI assistants over MCP). CTX is under active development; features described on our site and in these terms reflect what is currently built, and we'll be clear about what's still on the roadmap.

Your account

• You're responsible for what happens under your account and for keeping your credentials secure.
• You must have the authority to connect the calendars, meeting platforms, and issue trackers you connect — recording or transcribing a meeting you don't have the right to record is on you, not us.
• One workspace can hold multiple people; whoever owns it is responsible for what the workspace does, including its capture and consent settings.

Recording and consent

You are responsible for complying with the consent and recording laws that apply to your meetings and the people in them. CTX gives you the settings to announce a recording bot, require host acknowledgment before it joins, or disable it entirely — using them correctly for your jurisdiction is your responsibility.

Subscriptions and billing

• Paid plans are billed in advance on a recurring basis (monthly, unless stated otherwise) through Stripe.
• A trial, where offered, converts to a paid subscription automatically at its end unless you cancel first.
• You can cancel anytime from your workspace settings; cancellation takes effect at the end of the current billing period, and you keep access until then.
• Fees are non-refundable except where required by law, or where we say otherwise in writing.
• We may change pricing going forward; we'll give you notice before a change affects your subscription.

Acceptable use

Don't use CTX to violate anyone's rights, to record people without the consent your jurisdiction requires, to abuse or overload the service, or to attempt to access another workspace's data.

Your content

You own your meeting content and the context CTX generates from it. We process it to provide the service, as described in our Privacy Policy, and claim no ownership over it.

Third-party services

CTX connects to services we don't control — Google, Atlassian, Stripe, and others. We aren't responsible for their availability, and an outage or change on their end can affect CTX.

Disclaimer and liability

CTX is provided "as is," without warranties of any kind, during this alpha period in particular. To the extent the law allows, we are not liable for indirect, incidental, or consequential damages arising from your use of the service, and our total liability for any claim is limited to what you paid us in the twelve months before it arose.

Termination

You can stop using CTX and delete your workspace at any time. We can suspend or terminate an account that violates these terms or the acceptable use section above, and we'll tell you why when we can.

Changes to these terms

We'll update the effective date above when these terms change, and post the update here. Continuing to use CTX after a change means you accept it.

Contact

Questions about these terms: legal@ctx.dev.